ACCESSORY CARE
Although many of our necklaces are made of stainless steel, some details are made of nickel-plated steel or metal alloy, so to take good care of them:
- Avoid contact with perfumes, creams and chemicals.
- Keep the pieces dry and remove them before swimming or exercising.
- Store each piece separately in a dry place.
- Clean with a soft cloth.
We are here for any questions.
Do you have doubts about it?
FREQUENT QUESTIONS
How long will it take to get my order?
We work diligently to process and ship your order as quickly as possible. Delivery time may vary depending on your location, but you can generally expect to receive your package within 3 to 7 business days. We will send you a confirmation email with tracking details once your order has been shipped.
What payment methods do you accept?
At Just Vero, we offer various payment options so you can choose the one that suits you best. We accept credit and debit cards, as well as cash payments through Abitab and Redpagos. And the best of all is that you can pay in up to 12 installments without a surcharge!
Our online payments are processed securely through the Mercado Pago platform. With this reliable platform, you can carry out your transactions with peace of mind and protection.
You can also make a transfer to a BBVA account.
Can I make changes to my order after I have placed it?
We do our best to process and ship orders as quickly as possible. If you need to make changes to your order, such as changing the shipping address or adding/removing items, please contact us as soon as possible. We will do our best to help you, but we cannot guarantee changes once the order has been processed.
Do you have a physical store where I can see the products?
Currently, Just Vero is an exclusive online store. We do not have a physical store, but we offer detailed descriptions, high-quality images, and accurate measurements on our website to help you make an informed purchasing decision.